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Lenovo 5WS0G91527 5yr Warranty Os 9x5 4hr

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Mfg. & Model:Lenovo 5WS0G91527
Mfg. Part #:5WS0G91527
Description:5yr Warranty Os 9x5 4hr

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Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enable you or your IT staff to focus on business-critical issues.

4hr on-site response time in a 9x5 service window: Ensures a rapid response to business-critical ThinkServer hardware problems with a cost-effective service coverage window. Once the customerís incident is registered with the Lenovo call centre, an agent will troubleshoot the problem remotely. If it is determined that an on-site service visit is needed, a technician is dispatched to arrive at the customerís location within 4 hours. The response time (4 hours) is counted within the service window (9x5, Mondays to Fridays, 08:00 to 17:00, excluding public and national holidays). For example, if a customer with 4hr 9x5 service reports an incident at 15:00 on Friday, the Lenovo technician should arrive at the customerís location at 10:00 the following Monday morning.

Essential Information
BLT Item #:B3B5892
Manufacturer Part #:5WS0G91527
Weight:1 lbs.
Suggested Retail Price:$449.00
Manufacturer's website:
Return Policy:No Returns Or Exchanges
Brand and Item Information
Name:Lenovo 5Y 4h 9x5
Brief Description:Lenovo 5Y 4h 9x5, 5 year(s), On-site, 5x9
Expanded Description:Lenovo 5Y 4h 9x5. Number of years: 5 year(s), Service time (days x hours): 5x9, Response time: 4 h, Type: On-site
Number of years:5 year(s)
Service time (days x hours):5x9
Response time:4 h
Phone support:Y
On-site support:Y

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