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Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.All Lenovo warranties include 24/7 phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo’s normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.
With the addition of the Onsite + Tech Install CRU option, all internal customer replaceable parts become factory replaceable parts. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone, Lenovo will dispatch a certified technician to install replacement parts onsite, typically the next business day, in major metropolitan areas. Service is available during Lenovo's normal in-country business hours. Calls received after 4:00 p.m. local time will require an additional business day for service dispatch. On-site service is available only in metropolitan areas, and next day service is not guaranteed.
|BLT Item #:||BYE1694|
|Manufacturer Part #:||5WS0E54568|
|Description:||4YR WARRANTY ONSITE + TI CRU (SHIPS FROM MFG)|
|Suggested Retail Price:||$99.00|
|Brand and Item Information|
|Name:||Lenovo 4YR Onsite + Tech Install CRU|
|Brief Description:||Lenovo 4YR Onsite + Tech Install CRU, On-site, 7x24|
|Expanded Description:||Lenovo 4YR Onsite + Tech Install CRU. Type: On-site, Service time (days x hours): 7x24|
|Number of years:||4 year(s)|
|Service time (days x hours):||7x24|