Research, review, and buy 3yr Pickup Return Pavilion Notebook Services. Hewlett Packard UM963E is available for $169.31. More information on this item is available below. Click the button below for details and specifications.
Hewlett Packard UM963E 3yr Pickup Return Pavilion Notebook Services
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|BLT Item #:||BCC3211|
|Manufacturer Part #:||UM963E|
|Description:||3YR PICKUP RETURN PAVILION NOTEBOOK SERVICES (SHIPS FROM MFG)|
|Suggested Retail Price:||$200.00|
|Service Name:||Care Pack|
|Description:||This HP Service Plan continues coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support, remote diagnostic services, and hardware repairs during the extended coverage period.|
|Service Main Type:||Maintenance|
|Service Sub Type:||Electronic and Physical|
|Service Details:||When experiencing a problem, the customer must first place a call to a designated support telephone numberHP will provide basic telephone technical assistance with installation, product configuration, setup, and problem resolutionPrior to any remote or offsite assistance, HP may ask the customer to provide relevant information, start diagnostic tools, and perform other supporting activities at the request of HPHP will then work with the customer remotely to isolate the hardware problemIf HP determines that the problem cannot be resolved remotely, HP will direct the Customer to return the defective hardware product to an HP designated repair center, where HP will provide technical supportHP will provide HP supported parts and materials necessary to return the hardware product to operating conditionHP may, at its sole discretion, elect to replace such hardware products in lieu of repairing themHP may install any firmware updates that, in the opinion of HP, are required to return the covered product to operating condition or to maintain supportability by HPAn HP authorized courier will return the repaired or replaced product to the customer's location|
|Service Response Time:||7 Day - (Business Day)|
|Service Location:||Service Depot|
|Service Duration:||3 Year|
|Product Supported:||HP Pavilion dv4-1400 Entertainment Notebook PC seriesHP Pavilion dm3-1000 Entertainment Notebook PC seriesHP Pavilion dv6-1300 Entertainment Notebook PC seriesHP Pavilion dv4-2000 Entertainment Notebook PC seriesHP Pavilion dv4-2100 Entertainment Notebook PC seriesHP Pavilion dv7-3100 Entertainment Notebook PC seriesHP Pavilion dv6-1200 Entertainment Notebook PC seriesHP G5000 Notebook PC seriesHP Pavilion dv7-2200 Entertainment Notebook PC seriesHP Pavilion dm1-1000 Entertainment Notebook PC seriesHP G71-300 Notebook PC seriesHP Pavilion dm3-1100 Entertainment Notebook PC seriesHP Pavilion dv4-1300 Entertainment Notebook PC series|
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