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Cisco CON-PREM-SMS-1000 conpremsms1000 24x7 2hr Services

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Mfg. & Model:Cisco CON-PREM-SMS-1000
Mfg. Part #:CON-PREM-SMS-1000 ( CONPREMSMS1000 )
Description:24x7 2hr Services

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Essential Information
BLT Item #:BD68626
Manufacturer Part #:CON-PREM-SMS-1000
Weight:1 lbs.
Suggested Retail Price:$1,000.00
Manufacturer's website:
Return Policy:Standard BLT Return Policy
Technical Information
Service Name:SMARTnet
Description:Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.
Product Type:Service
Service Main Type:Maintenance
Service Sub Type:Physical
Service Characteristic:Parts & Labor
Service Description:24x7x2
Service Details:Software support includes maintenance, minor and major updates for your licensed feature setWeb knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staffThe Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolutionAdvance replacement parts, with or without a field engineer, are delivered within 2 hours of determining that part replacement is required**Certain limitations may apply for heavy or oversized equipment.
Service Availability:24 x 7
Service Response Time:2 Hour
Service Location:On-site
Product Supported:Cisco SMS-1000

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