Note: These specifications are provided by a third party as a courtesy and should not be relied upon to accurately describe an item. BLT is not responsible for any information appearing in this section of the website. Consult the manufacturer's website for complete information on an item before purchasing. This is all the information we have for this item. If you need more, please contact the manufacturer.
Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.
APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.
On site troubleshooting
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.
During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
Comprehensive escalation and corrective actions process
In order to resolve outages as quickly as possible and to keep such errors from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.
By utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur.
Free firmware upgrades
Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.
Written summary report
APC project managers will provide you with written reports to keep you informed of the progress of your project.
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics
|BLT Item #:||BQW8999|
|Manufacturer Part #:||WADVMAX-G3-21|
|Description:||1YR ADV MAX SERVICE PLAN FOR GALAXY 3500 OR SUVT 10-15KVA UPS (SHIPS FROM MFG)|
|Brand and Item Information|
|Name:||APC WADVMAX-G3-21 manufacturing equipment repair service|
|Brief Description:||APC WADVMAX-G3-21|