Free ground shipping in the contiguous 48 United States on most orders over $5.00! Subject to exclusions.
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Please note the following before contacting us:
- Our site displays real-time inventory. You do not need to call us to verify inventory information for items that ship from our warehouses. It's accurate. More>>
- Our site displays estimated arrival dates for backordered items. ETA's are estimated arrival dates into our warehouses. They are not guaranteed and are subject to change at any time. Orders are filled in the sequence received, regardless of warehouse location. More>>
- Our site allows you to check any order's status placed within the last 18 months. More>>
- To return / exchange items, or report a problem with your shipped order, you must use the site. More>>
- Our shopping cart calculates freight for most shipping methods. More>>
- If you want a quote, you must use the site to make your request. More>>
- If your company, government agency, etc. does not allow you to order online, you can either FAX in your order, or send us an email, and we will contact you. More>>
The above list is not all inclusive. It lists the issues we're contacted for the most. If your issue is not listed above, please review our Frequently Asked Questions which contains answers to all of the questions we're asked most often.
If your question still isn't answered in the FAQ and you would still like to contact us, please send us an email. We typically respond within 15 minutes during business hours, and always within 1 business day. We aren't a company that ignores email.
Corporate Contact and Hours of Operation:
Bottom Line Telecommunications
Monday - Friday
9:00 AM - 5:00 PM Eastern
Phone: +1(860) 322-5896
FAX: +1(860) 295-0142
Skype: Call ShopBLT